Questions about bookings, availability, or anything else? We are here to help.
42 Harbour Drive
Sydney NSW 2000
Australia
Monday to Friday: 8:00 AM - 6:00 PM AEST
Saturday: 9:00 AM - 4:00 PM AEST
Sunday: 10:00 AM - 2:00 PM AEST
Current renters can access our 24-hour roadside assistance line provided in your rental documentation.
Quick answers to common queries.
You will need a valid driver's licence held for at least one year. International visitors should bring their domestic licence plus an International Driving Permit if the licence is not in English.
Our standard minimum is 24 hours, though shorter rentals may be available at select locations. Contact us for specific requirements.
One-way rentals are available between most of our branches. Additional fees apply depending on the pickup and drop-off points.
Cancellations made more than 48 hours before the scheduled pickup receive a full refund. Please review our terms for complete details on cancellation policies.
Pets are permitted in select vehicles with prior arrangement. An additional cleaning fee applies. Let us know when booking so we can prepare an appropriate car.
Visit any of our convenient locations across Australia.
42 Harbour Drive
Sydney NSW 2000
Mon-Fri: 8am-6pm
Sat: 9am-4pm
Terminal 1, Arrivals Hall
Mascot NSW 2020
Daily: 6am-10pm
215 Spencer Street
Melbourne VIC 3000
Mon-Fri: 8am-6pm
Sat: 9am-4pm
International Terminal
Brisbane QLD 4008
Daily: 6am-9pm
88 Murray Street
Perth WA 6000
Mon-Fri: 8am-5:30pm
Sat: 9am-2pm
12 Cavill Avenue
Surfers Paradise QLD 4217
Daily: 8am-6pm
Branch hours may vary on public holidays. Email response times are estimates and may be longer during peak periods. For urgent matters regarding an active rental, please use the emergency contact provided in your rental agreement documentation.